Here, you will find many valuable resources, articles and tips to help you and your company succeed. We share our knowledge and skills to help you and your company to successfully improve performance, efficiency, and direction.
With today's companies transforming themselves from product-centric to customer-centric and mantras like "360 degree view of the customer", "co-creation", and "customer value", the one thing often forgotten in this transformation is the company's web site. Does your web site say customer-centric?
On a daily basis, we all are continually overwhelmed with emails, phone calls, and decisions that need to be made. It's no wonder why emails can be lost or responses delayed when you have to read, listen, and respond to so much in a single day. Here's a tip to solve your Inbox dilemma.